Network Creators IT Services - Managed Services:

Managed services, is where Network Creators manages and assumes responsibility for providing a defined set of services to our clients either proacively or as determined of what services are needed to maintain the integrity of the network, which benefits our clients with predictable IT support costs.

Network Creators now provides many of these services remotely over the Internet rather that having to perform on-site client visits, which consumes more of the clients time working around a IT support representative.

Key Customer Benefits:

• Customer peace of mine - monitor network on 24.x7x365 basis proactively
• Single point of contact for all network issues
• Single supplier instead of multiple vendors
• Define Service Levels (for service delivery)
• Known costs of management & fixed price contracts
• Avoid cost of building own management & reporting systems.
• Lower Total Cost of Ownership (TCO) for client

With remote services common support events are supported such as:

• Desktop and Laptop support
• Security monitoring
• Patch management
• Data Backup
• Managed of e-mails
• Managed Firewall
• Managed Servers
• Manage Internet Connectivity
• Managed Wireless LAN (WLAN)
• Ask about customer service packs